Privacy Policy - Gardener Docklands

Introduction

Welcome to Gardener Docklands. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our services.

Information We Collect

We collect various types of information to provide and improve our services to you. The information we gather can be categorized as follows:

Personal Information

Name: Your full name.
Contact Details: Including email address and phone number.
Payment Information: Credit card details and billing information.

Non-Personal Information

Usage Data: Information on how you use our services.
Cookies: Small data files stored on your device.
Analytics Data: Data collected through third-party analytics services.

How We Use Your Information

Your information is used for the following purposes:

Providing Services: To deliver the gardening services you request.
Personalization: To tailor our services to your preferences.
Communication: To send updates, newsletters, and promotional materials.
Improvement: To enhance our website and services based on your feedback and usage patterns.
Security: To protect against unauthorized access and ensure the integrity of our services.

Sharing Your Information

We may share your information with third parties under the following circumstances:

Service Providers: Trusted partners who assist us in operating our website and delivering services.
Legal Requirements: When required by law or to protect our legal rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as described above.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand your preferences and improve the functionality of our site.

Session Cookies: Temporary cookies that are erased when you close your browser.
Persistent Cookies: Cookies that remain on your device for a set period.
Third-Party Cookies: Cookies from external services used for analytics and advertising.

You can control the use of cookies through your browser settings. However, disabling cookies may impact your ability to use certain features of our website.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

Encryption: Protecting data during transmission.
Access Controls: Limiting access to your information to authorized personnel only.
Regular Audits: Conducting security assessments to identify and address vulnerabilities.

While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is 100% secure.

Your Privacy Rights

You have the right to access, correct, or delete your personal information. Additionally, you can object to or restrict certain processing of your data. To exercise these rights, please visit your account settings on our website.

Access: Request a copy of the personal data we hold about you.
Correction: Update or correct inaccurate information.
Deletion: Request the removal of your personal data from our records.
Objection: Object to the processing of your data for specific purposes.

We will respond to your requests within the timeframe required by applicable laws.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal data from a minor, we will take steps to delete such information from our records.

International Data Transfers

As our services are accessible worldwide, your information may be transferred to and maintained on servers located outside your country of residence. We take appropriate measures to ensure that your data is treated securely and in accordance with this Privacy Policy.

Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those sites, and we encourage you to review the privacy policies of any external sites you visit.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: When you have given clear consent for us to process your personal data.
Contract: When processing is necessary for a contract we have with you.
Legal Obligation: When we are required to process your data to comply with a legal obligation.
Legitimate Interests: When processing is necessary for our legitimate interests, provided it does not override your rights.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Automated Decision-Making and Profiling

We do not engage in automated decision-making or profiling that significantly affects you. Any decisions made are based on your data but do not involve automated processes that impact your rights or freedoms.

Your Consent

By using our services, you consent to the terms of this Privacy Policy and agree to the collection and use of your information as described herein.

Effective Date

This Privacy Policy is effective as of April 27, 2024 and remains in effect unless updated or replaced by us.